Associate in Organisational Transformation & Change Management Practice Area (Grade 7)
Roy has over 5 years Corporate Operations Specialist, Administrative Support and Customer Service experience from highly competitive organisations delivering innovative support experiences for customers. Roy is well trained in Compliance Laws, Data Protection & Privacy Laws, and Financial Compliance operations/regulations.
Roy is well trained and has a career interest in Compliance Laws, Data Protection & Privacy Laws, and Financial Compliance operations/regulations (such as GDPR, CCPA, HIPAA, PIPL, AML, and KYC).
Roy aims to his bring strong interpersonal and conscientious skills to any role whilst interfacing with internal and external stakeholders to identify and resolve customer complaints, analyse trends in processes to drive customer satisfaction and remove potential bottlenecks that may affect business delivery.